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This Privacy Policy explains how Frost Lab ("Frost Lab," "we," "us," or "our") collects, uses, and shares information when you visit our website, sign up for updates, or enter the Frost Lab Mystery giveaway. By using our site, you agree to this Policy.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact details — first and last name, email address, and phone number.
• Giveaway entries — your social media handle, the platform you entered on, your video link, and your product guess.
• Communications — messages you send us and your email-subscription preferences.

We also automatically collect limited technical information such as your device type, browser, general location (from IP address), and how you interact with the site, through cookies and similar technologies.

2. How We Use Your Information

• To administer the giveaway, verify entries, and contact winners.
• To send you product updates and announcements you have opted in to receive.
• To operate, maintain, and improve our website and offerings.
• To respond to your inquiries and provide customer support.
• To comply with legal obligations and enforce our terms.

3. How We Share Information

We do not sell your personal information. We may share it with:

• Service providers who help us run the site, email program, and giveaway (e.g., hosting, email, and analytics vendors), under confidentiality obligations.
• Legal and safety recipients when required by law, to protect our rights, or to prevent harm or fraud.
• Business transfers, in connection with a merger, acquisition, or sale of assets.

If you are a giveaway winner, we may publicly share your first name, social handle, and submitted video for promotional purposes, as described in the giveaway's Official Rules.

4. Cookies & Analytics

We use cookies and similar technologies to remember preferences and understand site usage. You can control cookies through your browser settings; disabling them may affect some features.

5. Your Choices & Rights

You may unsubscribe from marketing emails at any time using the link in any email. Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of certain processing.

California residents: Under the CCPA/CPRA, you may request access to or deletion of your personal information and may opt out of its "sale" or "sharing." We do not sell personal information. To exercise any right, contact us using the details below. We will not discriminate against you for exercising your rights.

6. Data Retention

We keep your information for as long as needed to fulfill the purposes described here, including administering the giveaway and meeting legal, accounting, or reporting requirements, after which we delete or anonymize it.

7. Children's Privacy

Our site and the giveaway are intended for adults 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, please contact us and we will delete it.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Third-Party Platforms

Our site and giveaway may reference TikTok, Instagram, and other third-party platforms, which have their own privacy practices. This giveaway is not sponsored, endorsed, administered by, or associated with TikTok, Instagram, or Meta. We are not responsible for the privacy practices of third-party sites.

10. Changes to This Policy

We may update this Policy from time to time. Changes take effect when posted on this page, with an updated "Last updated" date.

11. Contact Us

Questions about this Policy or your information? Reach us at:

Frost Lab
17521 Railroad St, Suite H
City of Industry, CA 91748
Email: info@frostlab.us